HR Associate

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Description

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Under the direct supervision of the HR Specialist, overall direction of the Country Manager in Sudan, Head of Support Services, and technical guidance of IPAS HR, the HR Associate is responsible for administering and implementing services, plans, and processes across various Human Resources Management service areas to optimize employee and talent management. This includes recruitment, learning, performance management, transition, organizational development, and contract management. The HR Associate serves as the primary point of contact for internal and external clients, helping to resolve questions on processes and procedures and providing guidance and information related to HR initiatives and services to a wide range of UNOPS clients.

Responsibilities

• Contribute to HR policy development and corporate HR initiatives by assisting to collect data on trends, risks and opportunities and sharing local HR best practices.
• Assist with projects in support of HR initiatives for attainment of business objectives in line with the corporate HR strategy.  
• Support the communication of HR policy changes and new HR initiatives to management and personnel, providing guidance as needed.
• Provide guidance on HR related systems and processes including but not limited to Recruitment, Contracts, Position Management, Performance Management, Benefits and Entitlements consistent with UNOPS rules and procedures.
• Provide advice and guidance to personnel on administrative procedures, processes and practices.
• Act as liaison between unit and internal and external clients and provides proactive customer service to expedite completion of projects, and provide information. 
• As the first face of HR, ensure that new hires’ first impressions are positive and that they have all in-processing information completed.
• Advise hiring management and guide personnel on UNOPS recruitment and performance management processes, and learning and development initiatives, resources, and plans.
• Provide advice to supervisors on good practices, policies and procedures in performance management, including managing of underperformance. 
• Support the implementation of institutional gender and diversity initiatives, providing education and advice on issues related to equity, compliance, inclusion, and diversity.
• Inform and advise UNOPS personnel, consultants, partners and project personnel on their conditions of service and entitlements according to their contract modality, expediting actions to facilitate their efficient, timely, and client-focused onboarding.
• Liaise with UNOPS’ HR related groups such as SSC on personnel administration matters and submit transactional HR service data (normally within the ERP system).
• Research precedents and present recommendations to supervisor, taking into account institutionalized exceptions. Undertake research on a range of HR related issues and assist in the preparation of notes/reports.
• Establish and maintain monitoring systems, advising the supervisor on the status of pending requests and approaching deadlines. Follow up on team work processes to ensure clearance, approvals and timely workflows 
• Answer questions and follow-up with personnel and management to ensure completion of absences requests, performance management cycle, and other HR processes etc. in electronic information systems. 

Education:

• Completion of Secondary education is required.
• First level University Degree (Bachelor’s Degree) in Human Resources Management, Business Administration, Public Administration, or equivalent disciplines is desirable.
• Knowledge of  UN policies, procedures and practices highly desirable

Work Experience:

• A minimum of six years experience for high school completion, OR a minimum of two years of experience with a Bachelor’s Degree in an international and/or national organization in providing HR advisory, recruitment, and/or HR-generalist services is required.
• Experience in the use of HR information systems is desirable.
• Knowledge of Google Suite applications is an asset.

Languages:

• Fluency in written, spoken and reading English is required.
• Knowledge of another official UN language is an asset.

Source: https://jobs.unops.org/Pages/ViewVacancy/VADetails.aspx?id=29660#1

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